TUSI services | Organization

Building brand and design team capability

Building brand team capability means developing the in-house ability to run the brand and design, so the organization doesn’t depend on outsiders for every small decision. Through team structure, design processes, shared workshops and hands-on support, TUSI establishes that capability inside the organization.

An image from the Datam brand project

Brand quality depends on how decisions are made

Large organizations work with several creative teams, printers and contractors, each with its own habits. When the in-house team lacks a shared standard for judging work and a clear process, even the best rules end up depending on individual taste.

TUSI does this work with the organization’s teams, not instead of them: structure and roles, briefing and approval, and support through the first projects. An interdisciplinary outlook and experience running joint workshops with leadership are the basis of this service.

01

Structure

The roles and responsibilities of the brand team are made clear.

02

Process

Repeatable ways to brief, design and approve work.

03

Skill

Through workshops and support, the team gains the confidence to decide.

What we do

Team structure

Defining the roles and position of the brand team in the organization.

Design operations (DesignOps)

Shared processes, tools and templates for teams.

Briefing and approval

Standardizing the brief and the decision path.

Workshops and training

Brand, design and design thinking training for teams.

Support and advice

Working alongside teams on their first projects.

Quality stewardship

Defining the criteria for judging design work.

A strong brand needs a team that knows the right decision even without us.

When you need this

A new brand team

The organization is setting up a brand or design unit.

Total dependence on contractors

There is no capacity to make decisions in-house.

Long approval processes

Projects get stuck in committees.

Growing design workload

The need for discipline and shared tools has grown.

How we work

1

Assess

Review the current structure, skills and processes.

2

Design

Define the structure, roles and processes.

3

Train

Workshops and skills transfer.

4

Support

Work alongside the team on its first projects, then hand over.

Frequently asked questions

What is DesignOps?

A set of processes, tools and roles that helps design teams work in a more orderly way and to a consistent standard.

When should we build an in-house brand team?

When brand work is frequent and high in volume, or when everyday decisions need deep knowledge of the organization. Strategic and specialist work can still be done with an outside partner.

Does this replace an agency?

No. An in-house team and an agency complement each other. The aim is for the organization to brief better, judge work better and keep the results consistent.

How are fees set?

Fees are set after the discovery meeting and confirmed in the proposal. They depend on the scope of work, the size of the organization, the number of deliverables and the timeline.

Why TUSI for building team capability?

TUSI runs its projects through joint workshops with the organization’s team and has worked with the brand teams of large organizations.

Related services

What would your brand team decide without a consultant in the room?

In an introductory meeting, we review your organization’s brand together and map out a recommended path.

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